Refund policy
We want you to be happy with your Suki Swim purchase. Please read the following policy carefully.
1. Change of Mind Returns
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Returns are accepted within 30 days of delivery.
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Items must be unworn, unwashed, unused, and in their original condition with all tags and hygiene stickers attached.
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Return shipping costs for change-of-mind returns are the responsibility of the customer.
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For hygiene reasons, we cannot accept returns of items that have been worn in water.
2. Faulty or Damaged Items
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If an item is received faulty or damaged, please contact us immediately at hello@sukiswimclub.com.
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We will cover the cost of return shipping and will offer either a full refund or a replacement.
3. Exchanges
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We do not process direct exchanges.
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To obtain another size or style, please return your original item for a refund and place a new order.
4. Refunds
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Refunds will be issued to the original payment method once the return has been received and inspected.
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Please allow several business days for the refund to appear in your account, depending on your payment provider.
5. Important Notes
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Proof of purchase is required for all returns.
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Suki Swim reserves the right to refuse a return if it does not meet the conditions stated above.
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Shipping charges (if applicable) are non-refundable, except in the case of faulty items.