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Terms of service

Overview
This website is operated by Suki Swim. Throughout the site, the terms “we”, “us” and “our” refer to Suki Swim. By visiting our site and/or purchasing from us, you agree to be bound by the following terms and conditions.

1. Online Store Terms

  • You must not use our products for any unlawful purpose.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or products without express written permission by us.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Prices for our products are subject to change without notice.

  • We may discontinue products at any time.

3. Accuracy of Information

  • We do our best to ensure all product descriptions, images, and pricing are accurate, but errors may occur.

  • We reserve the right to correct errors or cancel orders if information is inaccurate.

4. Orders & Payments

  • All prices are shown in NZD unless otherwise stated.

  • Payment must be received before orders are dispatched.

  • We reserve the right to cancel orders due to pricing or stock errors.

5. Shipping & Delivery

  • Shipping times vary depending on your location. You will receive tracking details once your order is dispatched.

  • We do not ship to PO Boxes. Please provide a physical address.

  • International customers are responsible for any local customs duties or taxes.

  • Delivery times are estimates only; delays may occur.

  • Customers are responsible for providing accurate shipping addresses. We cannot refund or replace orders shipped to incorrect addresses.

  • Full shipping details are available in our Shipping Policy.

6. Returns & Refunds

  • Returns are accepted within 14 days if items are unworn, unwashed, and in original condition with tags attached.

  • Return shipping for change of mind is at the customer’s expense.

  • Faulty items will be refunded or replaced at our cost.

  • Refunds will be processed to the original payment method.

  • Full returns details are available in our Returns Policy.

7. Duties & Taxes

  • Customers outside New Zealand are responsible for paying any import duties, customs fees, or local taxes.

  • If you refuse to pay duties/taxes, your order may be returned or destroyed by customs. We are unable to issue refunds in this case.

8. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of Suki Swim and may not be used without permission.

9. Limitation of Liability

  • Suki Swim shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Swimwear should always be worn under supervision. We are not responsible for misuse of our products.

10. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of New Zealand.

11. Changes to Terms

  • We may update these Terms of Service at any time. The most current version will always be posted on our website.